1. Information We Collect

At CS Gaming Hub, we collect different types of information to provide and improve our services to you. The information we collect includes:

1.1 Personal Information

We may collect the following personal information when you use our services:

• Contact Information: Name, email address, phone number, and shipping/billing address.
• Account Information: Username, password, and profile information.
• Payment Information: Credit card details, bank account numbers, and other payment details (note that full payment information is processed by our secure payment processors and not stored on our servers).
• Transaction Information: Details about purchases, trades, or other transactions you make through our services.
• Gaming Information: Your CS2 inventory details, Steam ID, and trading history.

1.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information, including:

• Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you use our website, including pages visited, time spent on pages, links clicked, and actions taken on our platform.
• Location Data: General location information based on your IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy section below.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process transactions, facilitate trades, deliver products, and provide customer support.
• Account Management: To create and manage your account, authenticate users, and maintain the security of our platform.
• Communication: To communicate with you about your account, orders, services, and promotional offers.
• Improvement: To improve our website, products, and services based on your feedback and usage patterns.
• Marketing: To deliver personalized content and advertisements that may be of interest to you.
• Security: To detect and prevent fraud, unauthorized access, and other potential security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following categories of third parties:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Partners: Third parties with whom we partner to offer certain products, services, or promotions.
• Legal Authorities: Law enforcement agencies, courts, regulators, or other government authorities when required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information in certain circumstances.
• Withdrawal of Consent: You can withdraw your consent at any time for processing activities based on consent.

To exercise these rights, please contact us using the contact information provided below. Please note that some of these rights may be limited depending on the applicable law in your jurisdiction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security procedures and consider appropriate new security technology and methods. However, despite our efforts, no security measures are perfect or impenetrable.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations we are subject to
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

7. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

8. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. When we transfer personal information across borders, we take appropriate safeguards to ensure that your information receives an adequate level of protection in the countries to which it is transferred.

9. Cookie Policy

9.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

9.2 Types of Cookies We Use

We use the following types of cookies on our website:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
• Preference Cookies: These cookies enable us to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the functionality of our website.
• Marketing Cookies: These cookies are used to track visitors across websites. They are used to display ads that are relevant and engaging for individual users.

9.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose access to certain functions of our website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@csgaminghub.com
Phone: +44 7877 019785
Address: Studio 31i Stewart Neck, Philipmouth RG27 8PG, United Kingdom

We will respond to your inquiry as soon as possible, and in any event, within the timeframes required by applicable law.